by Shane Grantham | Jan 14, 2017
The computer monitor is sometimes the forgotten member of the computer hardware team. I had a Fort Wayne computer repair service call to a business where a new monitor suddenly stopped working after a few weeks. This monitor was a Westinghouse brand – one I...
by Shane Grantham | Jan 13, 2017
Many of my computer repair clients use email to communicate with me. I prefer it over other methods because for most situations, it’s efficient and non-intrusive. Of, course, I respond and use other types like texting, phone calls and social media. One way I...
by Shane Grantham | Jan 9, 2017
My smartphone is my number one business and computer repair tool. I can be anywhere and conduct business with my it. Saturday morning I was trying to enter my password into my smartphone so I could check my messages. To my horror, the keypad wouldn’t respond...
by Shane Grantham | Jan 9, 2017
Not long ago I had an emergency service call to a business which had electrical power problems. Their computer turned on,but the monitor wouldn’t. It all started on a cold winter night when a space heater was on in their cold, one room office. All the...
by Shane Grantham | Jan 7, 2017
One of my Fort Wayne computer repair clients has an audio entertainment system for playing news and music for their business lobby. When they play audio CDs, they skip and sometimes stop completely. My client assumed they needed a new audio entertainment system so I...
by Shane Grantham | Jan 5, 2017
One of my business computer repair clients was having a problem with their Linux Mint desktop computer and called me. “I can’t watch YouTube videos any more”, they said. They used to be able to watch and listen to videos on YouTube.com using Firefox....
by Shane Grantham | Jan 2, 2017
I never have gotten excited about people’s birthdays or even mine for that matter. Probably because everyone has one and I don’t see that as unique or special. That may sound cold, but that’s me. Consequently, I don’t want to get birthday...
by Shane Grantham | Dec 31, 2016
Now that I’m co-running a networking group, I haven’t been attending other groups like I did in the past. Mainly because I am promoting my Tuesday group by various means like creating a business card for it, telling other businesses our group in person,...
by Shane Grantham | Dec 31, 2016
I’ve been working with a problem computer which won’t install Windows updates. Many things have been done which has made the computer faster and efficient, but it still won’t install updates. I got a phone call from my client who said something was...
by Shane Grantham | Dec 29, 2016
How many web pages do you open in the course of web browsing session? 3? 4? 7? A web browser is a local program that allows you to view a web page such as gconsult.us or shanegrantham.com. Some web browser names are Internet Explorer, Safari, Firefox, Opera, and...
by Shane Grantham | Dec 29, 2016
One of my long-time computer clients called me about something unusual on their computer one afternoon. A message appeared full-screen on their Windows computer stating a serious malfunction had occurred on their computer and to call them. My client thought their...
by Shane Grantham | Dec 24, 2016
Not too long ago, I had a return service call to a Fort Wayne business client where I configured a wireless printer for a home office. Two weeks later, it stopped working and I returned to start the troubleshooting. Using their Windows 10 computer, I checked the...
by Shane Grantham | Dec 22, 2016
One thing I stress to my computer repair clients with their web sites is to check every day that it is up and functional. Also,once you are on your web site, browse to different pages to make sure the links are working. To make this easier, you can make your web...
by Shane Grantham | Dec 21, 2016
I was helping a Fort Wayne computer repair client of mine in their office with their laptop.They needed help with various issues including connecting their laptop to their Wi-Fi hotspot app on their smartphone. Instead of paying for an always-on internet solution...
by Shane Grantham | Dec 19, 2016
A networker called me today with an interesting scenario: Their Windows 10 laptop mouse touch-pad stopped working in Facebook and AOL. Everywhere else they were fine including word processors and spreadsheets. The mouse touchpad works in other web pages as well. I was...
