by Shane Grantham | Jul 21, 2016
This week one of my old-time clients called for help when they changed internet providers. They could could connect and browse the internet, but they couldn’t figure out how to access their new email account. The problem started when they were gone when the new...
by Shane Grantham | Jul 20, 2016
My company was nominated this year for a Fort Wayne Newspapers Reader Choice Award under the category of Shopping/Electronics Store-Computer Repair Store. If you’d like to vote for me I’m listed as Shane Grantham Consulting and click here. Here’s...
by Shane Grantham | Jul 17, 2016
All major operating system developers release patches or updates to their systems to fix problems with security and crashes. Apple, Ubuntu Linux, Redhat Linux and others all do the same. It’s important to let these install on your computer to keep it at...
by Shane Grantham | Jul 16, 2016
A business networking friend of mine finally required my Fort Wayne computer repair services this week Among other things, they couldn’t print to an HP wireless printer from their Windows 7 desktop computer and their Windows 10 laptop. My assumption was the...
by Shane Grantham | Jul 4, 2016
I was on a Fort Wayne computer service call last month and one of the things they wanted to do was play a CD on their computer, but they were having problems. I tried to eject the tray of the CD/DVD player and it slowly opened. The CD was placed in the tray and...
by Shane Grantham | Jun 27, 2016
I received an e-mail message claiming to be from a major US bank today. Here’s an excerpt : ” Dear Customer: There is a problem updating your account statement of the following month please update your online banking information by clicking on the link...
by Shane Grantham | Jun 19, 2016
One nice feature about LinkedIn, the professional social media platform, is the recommendations. You can write them for others and others may write them for you. They take more thought and time than the click-able endorsements LinkedIn offers, and they have more...
by Shane Grantham | Jun 12, 2016
The New Haven Chamber of Commerce networking group met last Tuesday at Rack and Helens bar and Grill. We start at noon and are done with the formal meeting at or before 1PM. Everyone gets a minute or two to talk about themselves and their business then the next...
by Shane Grantham | Jun 11, 2016
Earlier this month I got to work on a Linux Mint desktop computer with a printer problem. The user has an HP Deskjet 1010 printer which won’t print any longer. I opened the printer utility and noticed two printers in his printers Administration application for...
by Shane Grantham | Jun 8, 2016
Last month I was driving in Fort Wayne and noticed the car in the next lane was driving erratically. I kept an eye on the car and noticed the driver was trying to get my attention and had rolled down his window. I rolled down my passenger window and started a...
by Shane Grantham | Jun 7, 2016
Do you want your private wireless network broadcasting its presence? I would say no, unless you have an open wireless network for your customers that are waiting in your lobby or enjoying food and spirits at your restaurant or similar establishment. If you are most...
by Shane Grantham | Jun 7, 2016
I was summoned to a Fort Wayne office this week for an old clone computer that was freezing randomly while in use. To my surprise, it had Linux Mint 17 installed as the main operating system. It originally had windows XP media center on it and a relative of my...
by Shane Grantham | Jun 6, 2016
Many of you know one of my business passions is networking in open groups and I have the fortune of running a local group along with Vic Sockrider every Tuesday. The New Haven Chamber wanted to start one and Vic and I volunteered to run it. Vic used to run a group...
by Shane Grantham | Jun 5, 2016
Should I e-mail clients when I use Social Media so often? That is one question I have been asking myself for a long time. I used to send out a regular e-mail message to all my clients just to let them know I was still alive and doing computer repair. But lately,...
by Shane Grantham | May 31, 2016
While I was on a Fort Wayne computer repair service call this month, a client asked me if I could help them get Netflix on their large-screen TV. After I had most of the computer work completed and some scans running, I tackled the television issue by asking...